Privacy Policy
At Merchy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information: Name, email address, phone number, billing and shipping addresses.
Payment Information: Processed securely through our payment providers (we do not store card details).
Browsing Information: IP address, device type, browser type, pages visited, and cookies.
2. How We Use Your Information
We use the information we collect to:
Process and deliver your orders.
Provide customer support.
Communicate with you about promotions, updates, or offers (if you consent).
Improve our website, products, and services.
Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share your data only with:
Service providers (e.g., payment gateways, shipping companies).
Legal authorities if required by law.
4. Cookies & Tracking
Our website uses cookies to enhance your shopping experience. You can disable cookies in your browser settings, but some features of the website may not work correctly without them.
5. Data Security
We use industry-standard measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access, update, or correct your personal data.
Request deletion of your information.
Opt out of marketing communications at any time.
7. Retention of Data
We keep your information only as long as necessary to provide our services and comply with legal obligations.
8. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: neponlinestores@gmail.com
📞 Phone: 0614046221